Sam's Club reviews

Cashiers are constantly nagged to sell PLUS upgrades. We are not allowed, however, to refer to ourselves as "selling" anything, nor are we allowed to call the upgrade an "upgrade." My managers come up with hokey titles such as "bunnies" and "ponies." We are also constantly pressured to sell credit cards with outrageous interest rates, which is something that personally bothers me. I do understand that these are both things that were in my job description when I accepted the job, but I didn't know I would be threatened with write-ups because people decline these things. I have had two "one-on-ones" where I have been coached about my performance, and I have only worked at SAM'S for three weeks. One of my supervisors confessed to me that we are harassed to sell upgrades because of the bonus checks management receives. I was never given any guidance on how to sell upgrades. I have only been told to "develop my own strategy." It is worth mentioning that this is a sale's position with absolutely NO commission. On top of everything else, 90% of the people in management act like they are simply overgrown children who never learned how to play nice at recess.

-gossip. Like any other workplace, there's going to be gossip about who's doing what with whom. I personally don't take part, but I'd be lying to say I haven't heard it take place. -budget crunches. It seems like for almost two months the entire club was completely understaffed (like a skeleton crew) and they just wouldn't hire. I know I was personally working right under 40 hours that week and they even gave me some overtime more than once. It was because we didn't have enough people. And management is slow to order things that aren't for sale.