Sam's Club reviews

3.3

51% would recommend to a friend

(12,903 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Feb 12, 2013

Don't work here!

Recommend
CEO approval
Business Outlook

Pros

Really the only plus to working as Sam's Club is the flexibility of hours and you get a free (Basic) membership and only a 10% discount on produce

Cons

They are cutting hours like crazy and handing over more responsibility. People are stretched to the maximum amount of responsibility because they won't schedule enough people, and then members are unsatisfied because there are long lines and nobody to help them.

4.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for this company is that they hire from within. There really is no limit to how far you want to go, they'll support you all the way. If you have talent and you're passionate about your work, you can go from pushing carts at $8-$10/hr to being an assistant manager, making $44k a year, in as little as two years. I personally know a market manager that started with the company as a demo boy.

Cons

One of the major downsides to working at sams is that they seem to be losing touch with the hourly workforce. The company is constantly trying to cut costs so that we can offer the absolute best price to our members. In doing so, however, the morale of our associates, particularly those with more than a couple years of experience, is negatively affected. Last year, the company rolled out a computerized scheduling system that scheduled associates based on need as determined by a projected sales figure. The idea was sound but the reduced staffing continues to be the main source of undue stress for both the customer and associate. If you're planning on a career with the company, you should know the health insurance plans are expensive and unaffordable for an hourly associate that needs to see a doctor regularly or one who needs to cover the medical needs of their family. In the event of a major medical emergency, however, insurance will cover 100% of expenses once you meet your out-of-pocket maximum.

3.0
Feb 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay for a college student was good (could not survive if this was my career). Hours were consistent and you met a wide variety of people from all kinds of backgrounds. Was easy for me to move up and was promoted once during my one year of employment and was about to be promoted again before deciding to leave.

Cons

It's the mother of all retail, and the customers feel entitled because they buy a membership, never been cursed at more. Impossible to get time off. Not the most intelligent co-workers.

Viewing 12481 - 12483 of 12,903 Reviews

Glassdoor has 14,160 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.