Sam's Club reviews

3.3

50% would recommend to a friend

(12,905 total reviews)
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Latriece Watkins

58% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Feb 26, 2013

Company losing focus

Recommend
CEO approval
Business Outlook

Pros

The associates in any company should be their biggest asset. This is the same with SAMs I've met so many people that I would consider life time friends

Cons

The company is not what it used to be. They are trying to turn a warehouse club into Nordstoms and it's not working. It should be a very straight forward simple model when you see men and women walking around the clubs dressed like they are going to the prom you know they don't get the warehouse club concept. They have after a change in management 2-3 years ago decided employee intimidation is the best way to get more out of there associates. Also during this time they have managed to systematically gotten rid of very good loyal "OLDER" associates to bring in lower paid college kids to turn million dollar clubs over to. The company especially in the Northest is on a major downward slide.

2.0
Feb 22, 2013

Sams only cares about profit, not associates

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some clubs offer a $2-$3 differential for working in Fresh areas

Cons

cutting part timers hours and even asking full timers to cut hours to save on payroll/wages, poor/expensive health insurance, you have to have a fully open availability even if you are part time or you will not be scheduled many hours because of new 'member needs' scheduling system, no set schedule, hard to get any vacation time approved, inexperienced management, poor pay and yearly raises, they send associates out to businesses and even houses to ask people to sign up for a sams club membership, low morale.

Viewing 12472 - 12474 of 12,905 Reviews

Glassdoor has 14,163 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.