Sam's Club reviews

3.3

50% would recommend to a friend

(12,886 total reviews)
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Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,886 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Feb 17, 2013

Worst Job

Recommend
CEO approval
Business Outlook

Pros

Sam's Share is given annually, coworkers are friendly and professional, the customers are pleasant most of the time, and at times it seems like a small, local grocery store that takes care of its customers.

Cons

Absolutely miserable job if you're a cashier. Unprofessional management and no incentive for the amount of pressure they put on you to sell Plus memberships and credit lines. They give balloons for each renewal or Plus you sell, then you're required to give them back at the end of the day. They see their cashiers as numbers. Every week they tell you what you do wrong and if you don't improve they talk to you rudely. Will not transfer you to another department if you don't succeed at selling memberships. Stressful, low pay for the work administered, constant lifting, and overall a miserable experience.

1.0
Jan 31, 2013

Poorly Managed

Recommend
CEO approval
Business Outlook

Pros

Flexible hours for part-time employees. Great environment to learn how to work as part of a team. The pay is better than minimum wage but not much. Great place to work part-time while going to school or as a second job. I would recommend to college-age people as a job that will allow you to work and go to school.

Cons

High workload, low pay, terribly managed from the top down. Not every store is the same but the Sam's club in Waco is a definite example of Walmart style management. If you are the "work smarter, not harder" type then you will have a tough type at this company. They do not reward employees who are self-motivated or innovative.

2.0
Jan 27, 2013

Crappy Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Starting pay is above what you would make at other retail companies. - Free membership card. - Yearly profit sharing if your store does well in sales. - Very easy to advance into management - An OK job for people only looking to work a few hours a week.

Cons

This is a Wal-Mart company so you'd be a fool to think anything positive about this company. - In order to help the company meet its sales goal, associates are pressured (almost forced) into becoming a Plus member and signing up for a Sam's Club credit card. -Associates are poorly trained. You spend your first day or two on the job stuck in front of a computer learning about the company and the basics of your job title. - Unless you're a full time associate, you're going to need a second job. Part time associates work between 8-25 hours a week. Of course you need a second source of income if those are your weekly hours; however, Sam's Club frowns upon having a second job. They want you to have open availability so you can work when they need you. If you get a second job, there is a strong possibility that you will be cut from the schedule. The same applies to college students as well. Because of this, half of the associates here depend on government benefits to survive - Very easy to move up in management with little education/training. This lead to having supervisors/managers who are incompetent (bad attitudes, poor communication skills, horrible people skills, completely clueless as to whats going on/what they're doing). - You're constantly reminded that you're replacable. "Unemployment is high! There are plenty of people who need a job," is the main thing you hear out of management's mouth. - The is a ton of favoritism. Associates who are in a clique with the right supervisors or managers can get a slap on the wrist for doing something that could cost an associate outside of the clique his/her job. -

Viewing 91 - 93 of 12,886 Reviews

Glassdoor has 14,140 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.