Sam's Club reviews

3.3

51% would recommend to a friend

(12,895 total reviews)
avatar

Latriece Watkins

62% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

All pros are HEAVILY dependent on location and management! Very flexible schedule and decent base pay if you’re young or needing extra money. Made about 1200 every 2 weeks and started at $17/hr. If you have nice coworkers the job can be pretty fun and it’s extremely easy. Log in daily, check orders, and complete as needed. Significantly less customer interaction than cashiering and can stay to yourself for most of your shift if you’re wanting to. I regularly received tips when I was working, and it’s almost impossible to not get any during holidays. Be careful with tips as some managers do not like/allow them. No uniform just a vest and name badge.

Cons

(Depending on location) demand is extremely high with not enough staff. Corporate constantly sets higher standards for productivity on a regular basis (every 2-3) months making it extremely difficult to keep up with demand. My store particularly made most of their revenue through curbside pickup so it was very hard on us. The job is physically taxing and management will likely make you disposable. Benefits can be pretty decent depending on the person & their needs, though I don’t know how good they are if you’re needing to support multiple people/a family. Attendance is tracked through a points system. Depending on the location, management create a very high turnover rate, regularly hiring and firing people within the same week/two weeks so be careful. Hours given and willingness to hire (even when desperately needed) are cut significantly during budgeting periods (which are seemingly often) making income a bit inconsistent at times.

3.0
Jun 16, 2025

Poor management

Recommend
CEO approval
Business Outlook

Pros

Fast paced. Not alot of interaction with shoppers.

Cons

Scheduling was a big issue, got hired as part time but would be scheduled as full time with no benefits for 6 months. Workload of 3 people due to having no one on closing shift, then managment had the audacity to make us cut down on overtime.

2.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good coworkers from what i can say, from my experience, decent pay, and offers some experience especially from how this store functions. looks good on a resume.

Cons

awful turnover rate, especially for the evening shifts on the merchandising end, in general all areas. expect to be yelled at for the smallest things, and expect coworkers going in and out from the job. management is in a rough place at the moment, although i don't see it improving for a while. policy changes like the seasons change, and while they say expectations are low, they stay that way until a couple of minor slip ups, and next thing you know, you're in their office getting a earful of how a newish retail employee with no retail background shouldn't be paid for how high the rates are right now,

Viewing 430 - 432 of 12,895 Reviews

Glassdoor has 14,150 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.