Sam's Club reviews

3.3

50% would recommend to a friend

(12,890 total reviews)
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Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

coworkers and regular employees make it worth it.

Cons

it's a giant corporation so obviously profit is always going to be a priority over the actual people working there.

3.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the employees were friendly. They put snacks in the break room. I liked my direct managers.

Cons

Some of the young people called in sick repeatedly, with no apparent repercussions. They were faking it. This left us shorthanded and created some stressful work days. Almost no training. I couldn’t answer customer questions in departments such as jewelry and electronics. Some of the cashier managers were unprofessional and rude to employees in other departments. There needs to be a sign or some type of monitoring for the motorized shopping carts. They are intended for the elderly, disabled, etc. Too many able bodied customers were using them. They weren’t available for the people that actually needed them. I saw a group of teenage boys goofing around on them. It made me sad when I saw an elderly man limping around and a woman with a broken leg that should have been able to use them. The signs listing the products on each aisle are too high. I was constantly asked where things were. They need to be lowered so people can see them. Theft was an issue. Candy bags were ripped open. Too many non-service animals were allowed in the store. One dog pooped in an aisle and the customer kept walking. This was a spouse of an employee. Animals aren’t allowed in stores where food is prepared and sold. This isn’t enforced. You could tell it was just people that want to bring their pets to stores. The freezer department employees had a different manager that didn't work nights. They didn't assist in product put-backs in their own department and also didn't assist with unloading freezer trucks...of products for their own department. Make it make sense.

3.0
Sep 1, 2025

Work enviorment

Recommend
CEO approval
Business Outlook

Pros

You get to meet really great people, and learn how to deal with everyday retail issues.

Cons

Lack of support from peers at times, and work load can be cumbersome at times.

Viewing 325 - 327 of 12,890 Reviews

Glassdoor has 14,145 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.