Is Sam's Club a good company to work for as a Freezer/Cooler Associate?

Freezer/Cooler Associate professionals working at Sam's Club have rated their employer with 3.3 out of 5 stars in 101 Glassdoor reviews. This is an average score with the overall rating of Sam's Club employees being 3.3 out of 5 stars. Search open Freezer/Cooler Associate Jobs at Sam's Club now and start preparing for your job interview by browsing frequently asked Freezer/Cooler Associate interview questions at Sam's Club .

Does Sam's Club pay Freezer/Cooler Associate employees well?

Freezer/Cooler Associate professionals rate their compensation and benefits at Sam's Club with 3.3 out of 5 stars based on 101 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Freezer/Cooler Associate salaries at Sam's Club.

What are the top reviewed jobs at Sam's Club?

Cashier (958) , Merchandiser (370) , Sales Associate/Cashier (331) , Sales Associate (300) , Front End Cashier (256) , Cafe Associate (233) , Assistant Manager (215) , Personal Shopper (215) , Tire Technician (169) , Cake Decorator (166) , Produce Associate (164) , Member Specialist (157) , Cart Attendant (147) , Associate (145) , Meat Cutter (124)

What are the pros of working at Sam's Club according to real employee reviews?

"Pay is good compared to other retail stores and your pretty much guaranteed an annual raise." ((in 1600 reviews)); "There are several benefits that are good and the members make the time there a bit better." ((in 662 reviews)); "It was pretty easy going and met some great people" ((in 588 reviews)); "great coworkers!!! (This is the main reason I stay at this job)" ((in 384 reviews)); "Hours are flexible for school schedules and you can frequently get off for school events on the weekend if you ask far enough in advance." ((in 326 reviews))

What are the cons of working at Sam's Club according to real employee reviews?

"Occasionally bad managers that no matter how many open doors they don't get dealt with." ((in 601 reviews)); "Short Staffed and too much favoritism" ((in 197 reviews)); "No work life balance emails and phone calls at 4am stressful" ((in 195 reviews)); "High turnover rate and they expect too much with no employees and with little or no training for the position." ((in 162 reviews)); "Upper Management was awful in the store." ((in 110 reviews))

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Sam's Club Freezer/Cooler Associate reviews

3.3

61% would recommend to a friend

(101 total reviews)

Latriece Watkins

Not enough data to show CEO approval

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.9

Career opportunities

Freezer/Cooler Associate employees have rated Sam's Club with 3.3 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Freezer/Cooler Associate professionals have a good working experience there. Sam's Club is rated in line with the average (within 1 standard deviation) by Freezer/Cooler Associate professionals compared to other employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

101 reviews

2.0

Jun 3, 2026

Nice compensation and flexible schedule, but poor management

Freezer/cooler/deli

Recommend

CEO approval

Business Outlook

Pros

Compensation was nice and the schedule was flexible

Cons

Management was horrible and lack of communication

2.0

Feb 24, 2026

Terrible hours, terrible managers, fine pay

Freezer/cooler/deli

Recommend

CEO approval

Business Outlook

Pros

Pay was above average, much better than other retail employers.

Cons

No regard for desired hours. You're asked how many hours you'd like to work when onboarded, then managers give you whatever they feel like. Shifts will often take over your entire day, so say goodbye to your social life.

Sam's Club Response

4mo

We appreciate this valuable feedback. Thank you for taking time to share this.

1.0

Nov 21, 2025

Bad place to work

Freezer/cooler/deli

Recommend

CEO approval

Business Outlook

Pros

Nothing. Managers sat around, had sex with employees, fired good workers, only worked when corporate showed up. Cooler died after a hurricane where milk was at 65+ degrees for god knows how long, they still sold it. They would coach people for using PTO, saying "even if you use it and come in two hours late you still have to get the same amount of work done". Absolutely horrible place to work.

Cons

Everything...place is a joke, I feel bad for everyone who works there.

Viewing 1 - 3 of 101 Reviews

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Sam's Club Freezer/Cooler Associate reviews

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Nice compensation and flexible schedule, but poor management

Terrible hours, terrible managers, fine pay

Bad place to work

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