Sally Beauty reviews

3.1

38% would recommend to a friend

(3,531 total reviews)
avatar

Denise Paulonis

40% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 9, 2018
Recommend
CEO approval
Business Outlook

Pros

great people to work with at store level!

Cons

This company has made so many changes in the last 2 years and not for the better. They used to be an amazing company to work for but now the upper management that is in place does not know how to treat people and talks down to everyone beneath his management level, making them feel stupid and belittled. It was just better to move on than to be walking on eggshells and totally miserable every day!!

1.0
Jun 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee discount, great coworkers, employee samples

Cons

This company has got to absolutely be the worst company I have ever worked for. They change policies all the time and there’s no professionalism when it comes to upper management. Upper managerment has her own set of favorite managers so if you’re not on her good side or you don’t kiss up to her, good luck to you, your employees and your store. You get in trouble and get the blame for bad shrink even when your store’s location is in a bad area and another thing, they also threaten your job. Some goals are unrealistic and the people who are putting these new policies in place have most likely never worked retail at all or haven’t worked in one for awhile. They expect too much to pay so little. They also want PART TIMERS to have an OPEN AVAILABILITY otherwise they’re not fit for the job. This company is ridiculous. Stay far far away from Sally Beauty and if you’re planning on leaving, leave and never look back!!!!

2.0
Nov 7, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

Good insurance, 401k with 4%company match,

Cons

Limited payroll hours to successfully staff a store and provide necessary training. My store receives 80 payroll hours a week, allowing me one full time employee and 3 others varying from 10-20 hours per week. It is difficult to fill the positions offering limited hours because no one can live off of the income of such limited hours so the availability is limited and usually the employee is not fully invested to the position because instead if it being a career is it merely a means of pay the bills. They don’t feel invested or valued. It seems every quarter or so some big change comes. It feels as if there is no stability and a huge lack of communication from corporate. The times there is communication it is bombarded on you with several emails a day including retractions and changes that are difficult to keep up with. Management is constantly preached at to hold associates accountable and fire them if they are not meeting sales goals (which can be contradictive of each other). We are always reminded that no job is secure and we are replace if we don’t like it. I completely understand the need to meet goals, but don’t preach about how we are not meeting item of the month sales for a $1 packet when instead we are selling a full size of the same product for $7-10... be smart and do the math. Instead of wasting money on mistakes made by upper management or ups shipping because such and such store needs a $5 item for a customer and you need to ship it there so your store is charged a $6 pick up fee plus whatever other shipping charges incurred... no profit is made from this and it happens all the time. I used to love my job and I am a positive person who likes change, but it seems like Sally Beauty is drowning and each time they try a new failed plan they sink deeper.

Viewing 25 - 27 of 3,531 Reviews

Glassdoor has 3,698 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.