The pay is TERRIBLE. I started there at $7.25/hour, which was fine until I knew everything that the job entailed. However, I stuck with it because I loved the job. I received regular raises but nothing over 28 cents. I found out a new girl made about 37 cents more than me and I had been there for over 2 years. She had been a beauty school student but dropped out. I brought it up just in time for people to get cost of living increases from the govt and ended up only make 1 cent more an hour than her.
Also, they expect WAY too much. They set ridiculous goals for project completion. Monthly resets can only be done a few hours before the store closes the last day of the month and they're huge. We also had to do 3 full store resets. By full store resets, I'm talking about taking shelves down and putting new ones up and moving entire sections of the store to the opposite end. When we switched to a 3 tier pricing system, they wanted the transition to take a month. It took almost 6. We had to pull all of the products off of the shelves, take the stickers off of all of them, put new stickers on and then put a new shelf tag up. There are thousands of products and only a certain amount of hours allotted to the store which brings me to my next point. Hours given to stores to give to employees are RIDICULOUS. We were allowed 115 hours in my store, 40 of which were dedicated to me. That left 65 hours to split between 3 other people, one of whom had 35 consistently. The store I worked in before was only allowed 80!! It is determined by sales.
We had to have certain figures up to par at the end of the night. One of them was average sales. You cannot force people into buying expensive things but they expected you to. If your average sale was low, you'd get yelled at. If you were kind of close to your store's sales goals, managers would "strongly encourage," you to buy some stuff to get there. If employees came in to pick up a few items, store managers would become very upset if their purchases didn't meet average sale and would practically force you to get an IOM (item of the month).
And last, in my store, this poor elderly lady got fired for no reason at all. She had broken her ankle several months before and tried and tried and TRIED to come back to work and they wouldn't let her even after her doctor had cleared it. Then, our manager told us she had been fired. When we asked why, she said she didn't know. The former employee then came into the store because she noticed that she was paid way more than she was supposed to be. I told her that it was probably her vacation time because they are required to give that to you in your last check even if she had been fired. She HAD NO IDEA she had been fired. None whatsoever.
