Salesforce reviews

4.1

79% would recommend to a friend

(22,481 total reviews)
avatar

Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Oct 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Great software applications and tremendous potential of SaaS.

Cons

The territories are treated as though they each have the same sales potential with each having the same quota. Though in reality the territories are not the same and each year the territories get smaller and smaller while the the quota rises. The company is satisfied with having only 55% achieve their quotas and qualify for club because they don't expect 45% of the reps to attain their quotas. So 45% of the reps are set up for failure. They also bait and switch territories as a way to attract talent. They make you a job offer for a particular territory only to tell you after you have been hired and left your previous job that your territory has changed...and typically the new territory is not of the same caliber and potential of what was promised. Also when a new sales rep joins the company they find that their territory has been cherry picked by several reps on their sales team each having hold outs preventing you from selling into these accounts for up to 90 days. And there is no quota relief for this lost revenue potential.

2.0
Oct 10, 2008

Relentless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salesforce.com is the leader in the SaaS industry and you have the opportunity to work alongside some very smart and motivated co-workers. Benioff has great vision and has taken this company where no one thought would be possible. Working here and learning the product is the best way you can learn the ins-and-outs of the software...knowledge of salesforce.com is a valuable skill in the market right now.

Cons

The company moves at a fast and relentless pace, don't expect a break. There is great pressure to keep the leadership position in the industry and employees feel this each day with the amount of work expected of them.

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