Sage reviews

3.6

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jul 8, 2017

Run away as fast as you can...

Recommend
CEO approval
Business Outlook

Pros

Great co-workers! You have air conditioning in the summer and heat when it's cold outside. Offices gave kitchens that have microwaves, refrigerators, free coffee, albeit it's terrible and sometimes ice!

Cons

Where do I start? Many people are scared that they'll be fired based on a "needs improvement" rating on their mid-year review... which in true Sage form, is based on a bell curve! What company rates their employees like that? Employees are just numbers like a herd of sheep...

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Sage Response
8y
Thanks for your feedback. We have fantastic colleagues at Sage and the company is working towards a high-performance culture. There are so many exciting things happening at Sage - we have just launched our leadership development programme ‘Leading at Sage’ aims to develop the skills and behaviours of all 2,000 Sage Managers. Our ambition is to ensure that every day our managers challenge and support our colleagues to do their best. We want Managers to quickly identify and address low levels of performance and recognize and appreciate those that go ‘above and beyond’. Our performance management process identifies colleagues who are under performing and performance improvement plans are put in place to help get these colleagues back on track. If colleagues (including leaders) performance continues to be unacceptable they may be exited from the organisation. Our ambition is to build and provide the best technology and services for the world’s Business Builders. We have huge aspirations for our business – we want to be the worldwide market leader and we have a strategic plan to accelerate our revenue growth and improve our margins with our new generation cloud accounting products to meet this ambition. But we also need to create a high performing culture. Our performance management process is designed to increase the effectiveness of our colleagues and therefore the organisational capability to deliver strong levels of performance. It focuses on results and behaviours, allowing us to reward success and inspire our 13,500 colleagues in a consistent way. Thanks again for your feedback.
1.0
Jun 19, 2017

Huge workloads, lack of leadership direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great people (while they last) - A good opportunity to learn how not to treat people and how not to manage organisational change

Cons

- Huge and unrealistic workloads, but when you ask for help no-one in a management role is willing to facilitate solutions. - The lack of planning or thought before knee-jerk reactions means endless re-work, crazy deadlines and work that is just wasted. - It's not clear if the leaders are making the structures up on the spot but it seems that way. Decisions are constantly changed, the people responsible are shuffled endlessly and nothing is shared other than the highest level strategy - Employees are made promises that are not delivered on - The culture within the HR Function is toxic, with scape-goating & misleading behaviours causing a number of great employees to leave.

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Sage Response
8y
Thanks for your review. It is disappointing to hear that you had a negative view of Sage but we appreciate all colleague feedback - past and present. We agree Sage has some awesome colleagues across the 23 countries we operate in. Our colleagues are critical to our success hence some of the fantastic initiatives including the mentoring programme, the Leadership @Sage programme, investment in our office locations across the globe, our first ever global intranet, Sage Save & Share Plan - allowing all colleagues to own part of Sage, the summer parties - thanking colleagues for their hard efforts and Sage Foundation, allowing all colleagues 5 days volunteering for a charity of their choice - this is just a snapshot of what we've been doing. As a former employee I am sure you will be aware that we have been working hard to transform the business, and that the purpose of the transformation is to make us a stronger business which will allow us to operate more effectively and deliver more value for our customers. Our future focus is very exciting and we are confident that our partnerships we are growing will continue to help us deliver long term benefits; but we are aware that moving through a change programme can be difficult at times. We believe in our brand and that our CEO and Leadership team have built a winning strategy that will continue to deliver positive results for our business and make us stand out against our competition. We encourage all colleagues to talk with their manager and share feedback and thoughts, plus we ask all current colleagues contribute to the anonymous colleague survey which is launched tomorrow - 5 July. Thanks again for your feedback and we wish you well with your career.
3.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits (though the recent PTO changes are not employee-centric, and Management has been derisive regarding complaints.) Ability to directly influence success and customer satisfaction

Cons

Constant management changes - every 3 years we are given a new mission, without ever having completed the last one. Suspect Product Management - they lack insight into the reality of our customers and blow off suggestions. Multiple rounds of notifications that managers will lose their jobs and must re-apply for them, regardless of their success. Restructured Customer Support reflects lower quality of responses

Viewing 58 - 60 of 5,257 Reviews

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