Sage reviews

3.6

63% would recommend to a friend

(5,272 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team off talented sales individuals

Cons

I am writing this review out of deep concern, as I have reached a point where I feel completely unsupported in my role. The recent changes within the company have made it increasingly difficult to succeed, and I believe it's important to highlight the key issues that are negatively impacting both staff morale and overall performance. 
The targets set for the team have become increasingly unattainable, with opportunities to meet them having been stripped away due to recent role changes. This is putting immense pressure on the team and affecting overall job satisfaction. It's disheartening to see how these targets are being pushed without regard for the realities of the role and the challenges we face in achieving them. 
It is clear that decisions are being made by leadership without consulting or taking into consideration the feedback of those on the front lines. We are the ones working directly with the products and customers, and yet our insights and concerns seem to be overlooked. This lack of communication and engagement has created a disconnect that is severely affecting staff morale and performance. 
When team members have attempted to address concerns with management, the response has often been one of defensiveness or deflection, rather than a willingness to listen and make necessary changes. This approach has only added to the frustration and feeling unheard. 
As a result of these ongoing issues, a number of talented individuals are actively looking for new positions. This is a huge loss for the company, as we are the ones who truly understand the business, the products, and what is needed to succeed. If management does not take immediate action to address these concerns, I fear that the company will lose many of its best employees, which will have long-term consequences on both performance and company culture. I sincerely hope that leadership takes these concerns seriously and takes proactive steps to make meaningful changes. Listening to the team and addressing these issues is critical if the company hopes to retain its talent and succeed in the future.

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Sage Response
1y
Thank you for taking the time to share your comprehensive feedback with us. We appreciate your dedication and passion for Sage. It is clear that you care deeply about the success of the team and the overall organisation. We hear the impact you feel ways of working are having on staff morale and performance and encourage you to continue discussing these with your manager. It is important to us that you feel supported. Your feedback will be shared with the leadership team to ensure your concerns can be addressed appropriately. Thank you for your honest and detailed review.
3.0
Nov 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team to work with and managable consistent job expectations.

Cons

Wider Sage strategy and inclusion very poor.

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Sage Response
1y
Thank you for your review. Our strategy is well-defined, and we will keep working on ways to better communicate it across the business for enhanced understanding. From a Diversity, Equity and Inclusion standpoint, we acknowledge that more work must be done and we've set ambitious targets for ourselves that we are working toward. You can read more about this and our overall commitment to Diversity, Equity and Inclusion here - https://www.sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
2.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

They send a paycheck every 2 weeks A decent amount of great people there Exposure to international markets & many great multi-national / multi-cultural colleagues

Cons

Sage is a trainwreck of a software company. From any angle...operational, HR, product, systems, support, you name it - it is an utter cluster. There are no standard processes/procedures/ways-of-working across its many products, regions, and channels. Sage is effectively a rubber-band-ball of companies that have been wrapped together over time, but never truly intergrated or aligned to a single way of running the business. As a result, there is no consistency or standards in systems, task ownership, project prioritization (or in any operational sense) across the many products/regions that exist within the company. Management constantly foists unrealistic targets / priorities / deadlines on rank-and-file workers with no consideration given to bandwidth, thoughful planning or longer-term/strategic thinking or vision. Get the thing done now and ship it, consequences...who cares? Worry about it then. It's like organization / executive leadership A.D.D. Sometimes, you don't even end up finishing the major project/priority/thing you're working on because the marching orders have completely changed in the 2 months since the thing kicked off. This happens across the company. Leaders love to talk about "the 14" (the ~14 major initiatives across the business) but really, the ~14 things are more like "79." Nevermind that there is inadequate resourcing within many orgs of the business to actually deliver on these objectives. Just get them done. Figure it out. To create further confusion and uncertainty, Sage typically likes to re-org / re-structure every 6-12 months. I have been at the company for not even 3 years and so far have witnessed 3 major re-orgs, two of which included widespread staff reductions. And these are just the major instances of shuffling the deck chairs. In spite of the executive mismanagement, there is a core bunch of truly decent, good, down to earth, hard working people scattered about this company. Lots of good senses of humor. But with the way things are going there is little reason to stay around. For starters, the company recently "doubled down on hybrid work" (as it was pitched internally) but for folks not fully remote employees (that's most of us) that headline is a BS way of putting a positive spin on being forced back into the office 3 days ad week. On top of that, for 2025, compensation reductions have been announced for certain employees, even for those in good standing with a track record of strong performance. Those of us hit with comp cuts are left wondering if it's a way of trying to push us out before another round of staff reductions or if it is just plain old slimy. If you're considering joining Sage, think it over long & carefully. Some teams are OK, others are just awful. Speak to people that have been in your role/org, if at all possible to get a read on what you're in for. And in any case, be prepared for to be subject to the whims of leadership, including forced return to office, constant re-orgs, shifting priorities and objectives, and arbitrary changes to your compensation

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Sage Response
1y
Thank you for your feedback. We've noted all your concerns and are working to ensure that improvements continue to be made across the board.
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