Sage reviews

3.6

63% would recommend to a friend

(5,255 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Sage perks... i guess. Building is decent, but now Stephen Kelly has got rid of one of the cafes it's not so great.

Cons

I'd like to know why when I applied I was not told about sales in Tech? This is pushed heavily on to us and causes so much stress. Sage do not care AT ALL about customer service, only sales leads. They'd rather we got a sales lead, which then has to be converted by sales (completely out of our control), then we will be penalised if it doesn't convert, than actually helping the customer. It is the most soul destroying environment I've ever been subjected to. Do not believe the current job descriptions, in tech support even if you have amazing CSAT and other scores, if your sales leads aren't up there you will be put through extreme stress. The method of dealing with customers (get them off the phone ASAP even though they've been on the phone 6 times this morning) is SO unethical.

1.0
Dec 18, 2018

Save your sanity -- do NOT work at Sage!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatever. Nothing to recommend here.

Cons

BULLYING The workplace is rife with bullying. The management bully staff, making us meet arbitrary sales targets in which we have no say in formulating.

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Sage Response
7y
Sage is a responsible employer and we would not accept any instances of illegal working. We also have a zero tolerance approach to bullying at Sage – we take your claims seriously, so please get in touch so that we can take action as needed. I can be reached directly at Deanna.Buchanan@Sage.com. VP – People Function.
2.0
Aug 9, 2018

Disconnected and Mismanaged

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll meet some great colleagues and there are free snacks

Cons

Upper and Senior Leadership are disconnected from 'lower' employees and even the products that they sell. There is this strange belief that the more people you throw at something the better instead of taking a moment to discover the real reason that a product, like Financials, isn't working. It's not because of the people who are selling it or the Success Coaches and Partners who are trying tirelessly to implement it...it's the product itself. If anyone from the senior leadership or the CEO himself were to follow the work that goes into the product from when it's sold until it went live they would be shocked. They only want to believe their own utopia marketing and catch phrases like that are simply not true - there is not easy about integrating a 3rd party app into Financials to make that "one-stop shop" you all keep harping on about. You can keep putting lipstick on a pig but it's still a pig. The first mass lay-off came as a shock and the management had the audacity to conduct a "fake training" while people were pulled out one by one and let go. Then the second lay-off there was NO plan to follow up with customers or partners or EVEN our colleagues in the Dublin offices. Two weeks passed with escalation calls and emails that were going to employees who were no longer there and our Dublin counterparts were wondering where we [ATL] were. All and all this is a TOXIC workplace and should be avoided until Senior Leadership figures out how to stop applying band aids and actually get in the trenches.

Viewing 40 - 42 of 5,255 Reviews

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