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      Royal Caribbean Group

      Engaged Employer

      Royal Caribbean Group reviews

      3.9

      67% would recommend to a friend

      (2,123 total reviews)
      avatar

      Jason Liberty

      74% approve of CEO

      69% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.4

      Work/Life balance

      3.4

      Senior management

      Royal Caribbean Group has an employee rating of 3.9 out of 5 stars, based on 2,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 2, 2012

      Enjoyable work but terrible and unresponsive office staff

      Singer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel, good pay for entertainers, free food and rent. Opportunity to make lifelong friends.

      Cons

      Small living quarters, unresponsive casting personnel. Casting promises you another contract at the beginning, then will not respond to your emails by the end, despite outstanding job performance.

      4.0
      Apr 30, 2012

      A great company with great benefits..

      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, great people, potential for growth

      Cons

      Hard work doesn't necessarily get you to the next level. Too much "who know you know"

      3.0
      Apr 20, 2012

      Overall "Okay" Experience

      Certified vacation planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with great people within the department was the best aspect of this job. The training was very thorough and I enjoyed our "teacher". RCCL has onsite fitness and cafeteria's and a nice outside area to enjoy on breaks.

      Cons

      Always felt like a cattle pin - very cut throat. Being a small base salary plus commission based position, most agents were not eager to help people who already had a reservation when they called in. It was an atmosphere where the only thing that mattered was the sale rather than great customer service. There is definitely room for improvement. The other issue was the way the initial shifts were drawn. It was determined by the luck of the drawer and even though you might have stated you could not perform well in a late shift... you were stuck. Low pay, demanding managers and just okay benefits.

      Viewing 2077 - 2079 of 2,123 Reviews
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      ReviewsRoyal Caribbean Group reviews

      Glassdoor has 3,377 Royal Caribbean Group reviews submitted anonymously by Royal Caribbean Group employees. Read employee reviews and ratings on Glassdoor to decide if Royal Caribbean Group is right for you.