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Royal Caribbean Group

Engaged Employer

Royal Caribbean Group reviews

3.9

67% would recommend to a friend

(2,123 total reviews)
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Jason Liberty

74% approve of CEO

69% positive business outlook

Royal Caribbean Group has an employee rating of 3.9 out of 5 stars, based on 2,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing, The scheduling managers are the worst leaders I’ve ever seen. The so-called ‘free cruise’ they advertise is just a gimmick to attract people—it offers no real benefit, as employees are rarely kept long enough to enjoy it. Thanks God I m not there any more.

Cons

The work environment is toxic and highly stressful. Employees are frequently asked to work long hours, with promises made during the interview—such as one day of working from home, job flexibility, and ethical management—being broken. Training lasts only two weeks, with no practical guidance, no support only supervision, yet employees are expected to perform at 100% immediately. Management is autocratic, creating a culture of fear and stress, exploiting staff, disregarding their needs, and denying agreed-upon holidays. Additionally, the company keeps a waiting list of candidates for every role, making it easy to dismiss employees after just one month of training under the pretext that they ‘cannot do the job,’ while replacements are ready to step in. Overall, employees are pressured to absorb vast amounts of information and perform under constant terror, reflecting poor ethics, mismanagement, and a complete lack of genuine support. Never leave your current job for this company. You risk ending up unemployed after few month or living in constant fear of being dismissed at any moment. You are not even allowed to talk to your colleagues and share ideas. They expect you to sit in front of your PC for 8h like a robot.. There is no emphaty or respect there, only stress and lack of support. The managers focus on rotating employees and taking credit for their work to impress the bosses from America, rather than genuinely supporting or developing their team. They don t care about people, they need only quickly results with limited support.

1.0
Oct 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Small discount on cruise packages, but not much.

Cons

The company is incredibly chaotic and provides no work life balance. During the interview process, they bragged about work/life balance, but when work began, they made it clear that I would need to work nights and weekends to meet unrealistic work deadlines. The managers tend to seem unqualified and don't know how to manage subordinates, or treat them with an iota of respect. Employees tip toe around superiors, always seeming afraid. It was a hostile environment for a company that peddles fun as their product.

2.0
Aug 24, 2024

No flexibility

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get 20% off cruises

Cons

Working at Royal Caribbean Group leaves no room for any flexibility on working hours. At the last all hands meeting, it was noted that on the staff survey people were asking for flexible work hours. They said that they heard us but they will not be adjusting the work hours. After that they reminded us that I. The past they had us stay until 6 instead of 5 like they do now and that it could always be worse. I thought this was very rude and short sighted. Currently I am a salary employee working form 0700 until 1700 since meetings are scheduled all day between these times. They installed cameras to monitor the work area and removed cubical during the pandemic. Now we just have a bunch of desks on the floor and no privacy at all.

Viewing 37 - 39 of 2,123 Reviews

Glassdoor has 3,377 Royal Caribbean Group reviews submitted anonymously by Royal Caribbean Group employees. Read employee reviews and ratings on Glassdoor to decide if Royal Caribbean Group is right for you.