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      River Island

      Engaged Employer

      River Island reviews

      3.6

      58% would recommend to a friend

      (2,966 total reviews)

      Ben Lewis

      66% approve of CEO

      41% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      River Island has an employee rating of 3.6 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      May 25, 2014

      It was challenging sometimes but very fun.

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team members I worked with were lovely. 30% Discount. Managers were very flexible if I found it hard to work a certain day. If I put in effort and my time then managers would do the same. Like working with family rather than employees. First pick of all the sale items. Free uniform.

      Cons

      There was one manager that used to think she was better than everyone and spoke to you like dirt. You only got £150 on your 30% discount. You would sometimes have to stay till past your shift to make the shop look nice. When launching sale you would be there till sometimes 1-2am in the morning.

      avatar
      River Island Response
      10y
      Thanks for your feedback!
      5.0
      May 24, 2014

      Ideal retail experience

      Sales assistant/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Given the opportunity to learn every aspect of working in the retail store and have a stable contract. the ability to transfer stores has been ideal for me and extra shifts are easy to come by if you want them. uniform allowance has been very useful to save money as well as to represent the brand. This was my first job and unfortunately left due to leaving the country but have working in 3 stores and has been a pleasure working in all of them. I have learnt many new skills and have become a more confident person.

      Cons

      sale prep is a nightmare where ever you go, but working up to 13 hour shifts with no extra pay at antisocial hours can be frustrating. There also isn't any opportunity for benefits such as commission when promotions or incentives occur which doesn't give you so much motivation to push for them unfortunately.

      avatar
      River Island Response
      10y
      We're so glad you enjoyed your time with us. Thanks for taking the time to submit a review.
      1.0
      May 24, 2014

      Horrible

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -There is overtime when you want it - 30% discount on clothes - Free uniform every 3 months

      Cons

      Management don't appreciate the work that you do Lower levels of staff are looked down upon No training available for advancement Management treat you like some dog, whilst they do nothing No motivation

      avatar
      River Island Response
      11y
      Thank you for your comments. We are constantly working with our management teams to ensure that they have the right skills to manage their staff so your feedback is greatly appreciated.
      Viewing 2920 - 2922 of 2,966 Reviews
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