Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 198 reviews)); "The people I worked with were nice and friendly" ((in 175 reviews)); "Great Team and always helpful" ((in 117 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 220 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 182 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 113 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 57 reviews)); "Don’t get paid for breaks and low salary" ((in 37 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 9, 2016

Average

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

30% discount on clothes Uniform allowances Helps develop your customer service skills and generally engaging with people

Cons

Managers can be very moany Every other customer comes to return a large amount of items Managers set unrealistic targets

River Island Response

10y

Thank you for taking the time out to leave a review about your time at River Island

5.0

Jan 9, 2016

Crap

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Team , easy, fun, rewarding , love

Cons

Pay , staff, director , intentions and goals

River Island Response

10y

I am disappointed to read your review on your River Island experience, I have passed on your feedback so we can improve.

5.0

Jan 9, 2016

Cashier

Recommend

CEO approval

Business Outlook

Pros

Staff are helpful when learning and very friendly. Discount is amazing obviously! You feel like part of the team straight away. Managers are fu of praise. Lovely place to work.

Cons

I don't have enough hours. I would prefer a more full time role. Rude coustmers sometimes but that happe s in every shop.

River Island Response

10y

Thank you for taking the time out to leave a review about your time at River Island

Viewing 2698 - 2700 of 2,971 Reviews

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Jobs at River Island

Sales Advisor

Enniskillen, Northern Ireland

Newry, Northern Ireland

Enniskillen, Northern Ireland

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job