River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

2-3 days work from home, Free breakfast, Staff shop

Cons

Micromanaging, No room for development, Office location, Rude leaders

avatar
River Island Response
1y
Thanks for your review. We're sorry to read some of the cons listed. Please do reach out to our L&D team who would be happy to support you with your development plan.
1.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Honestly... nothing. I have nothing to be grateful for.

Cons

1. All the stupid people get promoted but anyone with an ounce of competence never progress. This creates a work culture and environment where stupidity and incompetence is rife. 2. Poor pay 3. Workload is poorly managed. People consistently demand for things and give unrealistic expectations. 4. Diversity and Inclusion means nothing. Just hollow and vacuous statements. 5. They treat the people that they like very well, but if you're not in some golden circle, you aren't allowed to do the same things that those in the circle are allowed to do. 6. Snakes everywhere. 7. Toxic environment - you can always tell conversations are happening behind your back but nobody says anything to your face.

avatar
River Island Response
1y
Thank you for taking the time to share your experience. While it's difficult to read we take it seriously and view it as an opportunity to learn, and so we encourage you to reach out to someone in the business you feel comfortable with. Our ERGs such as YOUR ID and our Mental Health Allies are always happy to help. Our People Team are also available to speak with in confidence. If you prefer to remain anonymous you can call our Safe call line. It's important we address your concerns around fairness and inclusion, and would like the opportunity to do so. Please do reach out.
4.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Not the best pay and sometimes long hours

avatar
River Island Response
1y
Thanks for taking the time to leave a review, we're glad you enjoyed your time with us.
Viewing 226 - 228 of 2,971 Reviews

Glassdoor has 3,212 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.