Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 197 reviews)); "The people I worked with were nice and friendly" ((in 178 reviews)); "Great Team and always helpful" ((in 133 reviews)); "You will get good benefit and they care their staff very much" ((in 62 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 182 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 61 reviews)); "Don’t get paid for breaks and low salary" ((in 45 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

4.0

May 21, 2025

My experience

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

-Genuine -Supportive -Appreciative -Strong -Fun

Cons

-Stressful during peak times -Difficult customers

2.0

May 20, 2025

Challenging Environment with Limited Growth Opportunities

Designer

Recommend

CEO approval

Business Outlook

Pros

Exposure to a fast-paced fashion environment Opportunity to work with well-known high street brands Gained valuable experience in design processes and trend forecasting

Cons

Career progression was unclear and difficult to navigate Targets and expectations were often ambiguous or not directly tied to individual performance Lack of transparent goals made it challenging to measure success or growth The overall work culture felt negative and at times unsupportive

3.0

May 19, 2025

enjoyable but hours issues

Sales associate

Recommend

CEO approval

Business Outlook

Pros

40% off clothes and an annual uniform allowance Great for a student

Cons

Can only Give contract up to 16 hours for sales associates with most people on an 8 hour one so you have to hope to get overtime hours

Viewing 220 - 222 of 2,971 Reviews

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Jobs at River Island

Sales Advisor

Enniskillen, Northern Ireland

Merchandising Admin Assistant

ASSISTANT BUYER GIRLSWEAR

Reino Unido

View job

Sales Advisor

Newry, Northern Ireland

Enniskillen, Northern Ireland

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

My experience

Challenging Environment with Limited Growth Opportunities

enjoyable but hours issues

Top companies for "Compensation and Benefits" near you

Jobs at River Island