Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 197 reviews)); "The people I worked with were nice and friendly" ((in 175 reviews)); "Great Team and always helpful" ((in 126 reviews)); "You will get good benefit and they care their staff very much" ((in 58 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 211 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 183 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 110 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 59 reviews)); "Don’t get paid for breaks and low salary" ((in 38 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 20, 2025

My work experience

Team leader

Recommend

CEO approval

Business Outlook

Pros

They are fine overall but rigid sometimes, at least the bunch of people I worked with.

Cons

Not very supportive of outsiders, favour internal staff.

River Island Response

Thank you for taking the time out to leave us a review, it's appreciated.

5.0

Jun 19, 2025

Good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work life balance and good if youre a student

Cons

Nothing to note so far - good for students

River Island Response

Thanks for your review! We're glad your enjoying your time with us.

5.0

Jun 17, 2025

Team member

Sales floor team member

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts and times and support

Cons

Lack of progression for development

River Island Response

Thanks for taking the time to leave us a review. We're glad you enjoyed your time with us. Our L&D team are on hand to support all Islanders with their progression and we encourage this self-led development across the business.

Viewing 202 - 204 of 2,971 Reviews

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Jobs at River Island

Sales Advisor

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job

Assistant Merchandiser

ASSISTANT BUYER GIRLSWEAR

United Kingdom

View job

Sales Advisor

Newry, Northern Ireland