Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 196 reviews)); "The people I worked with were nice and friendly" ((in 173 reviews)); "Great Team and always helpful" ((in 124 reviews)); "You will get good benefit and they care their staff very much" ((in 66 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Unprofessional managers = Poor management" ((in 251 reviews)); "Low pay and that’s all" ((in 209 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 178 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 59 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,966 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 20, 2026

Good colleagues, very stressful sometimes

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good overtime available, friendly coworkers

Cons

Stress and responsibility during some shifts seemed unreasonable

3.0

Jan 19, 2026

Average pay

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Free clothes seasonally Friendly co workers

Cons

Management were pushy for cover when sick

1.0

Jan 18, 2026

Managers are the worst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My colleagues were wonderful, the application process was smooth and I overall enjoyed the job itself. The hiring manager was lovely.

Cons

The managers. They are horrible people. They have no consideration for anybody and are heartless. They put themselves above others and think they’re better than you. They talk behind workers and customers backs.

Viewing 55 - 57 of 2,966 Reviews

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Jobs at River Island

Assistant Merchandiser

Strategic Partnerships Assistant Buyer

ASSISTANT BUYER GIRLSWEAR