Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 295 reviews)); "This job offered great pay and was straightforward." ((in 159 reviews)); "Excellent Training and knowledge of customer service" ((in 70 reviews)); "working with great people and teams in a environment with rich company culture." ((in 53 reviews)); "Great leaders and coworkers." ((in 51 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 132 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 90 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Skip to content Skip to footer

Notifications

Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,961 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Oct 5, 2011

Great Experience, totally worth it

Intern

Recommend

CEO approval

Business Outlook

Pros

The people and the company culture, everyone is family.

Cons

Living in New York City can be expensive

4.0

Sep 15, 2011

Great place to start a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are great, Staff is not what you expect from a Ritz... They feed you a shift meal everyday, sometimes you may even get something hot.

Cons

long hours, nights, weekends, hard to get off if needed, schedules never consistent, work every holiday, management is all on to bigger things

1.0

Aug 28, 2011

An awful company that ostensibly cares a lot for it's employees, but in reality treats them very poorly.

Doorman

Recommend

CEO approval

Business Outlook

Pros

You do get to work with some interesting people from all over the world.

Cons

The benefits are garbage, the wages are garbage, the corporate culture is cult-like and scary. My worst memory was seeing how upper management lived high on the hog at the hotel's expense all while telling line employees that due to that particular hotel hemorrhaging too much money, the hotel couldn't afford to give them more hours despite many of those employees working less than 20h a week.

Viewing 2899 - 2901 of 2,961 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Ritz-Carlton

Apartment Leasing Consultant

Server Assistant (Shipboard)

Estados Unidos

View job

Concierge (Shipboard)