Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 303 reviews)); "This job offered great pay and was straightforward." ((in 156 reviews)); "They offer great training and a company that will look great on a resume." ((in 71 reviews)); "Great leaders and coworkers." ((in 53 reviews)); "Great company culture from Marriott and good HR." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,961 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Feb 13, 2013

Progressive and detail oriented

Senior manager, human resources

Recommend

CEO approval

Business Outlook

Pros

Structure, resources, and management talent. Properties are second to none, details are truly managed to the microfilm and milimeter

Cons

Large network, length of communication of efforts and results

4.0

Feb 11, 2013

Oh the places you'll grow

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Benefits, training, branding/ resume builder, experience, challenges will force you to grow, no hand holding, VIP's, awesome teamwork, Some really awesome leaders (as with anywhere), good cross departmental relationships

Cons

Work life balance, (as with anywhere people can be burned out), contrary to popular belief they do not always pay the highest salaries do your homework and ask for what you really want, lack of respect for employees when it comes to hourly staff communication

3.0

Jan 27, 2013

good training and friendly staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

high quality of concepts are well delivered from the top management. the company offers very good training.

Cons

employees can not well deliver the services. It takes long time to get promoted and long working hours with low pay

Viewing 2893 - 2895 of 2,961 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Concierge (Shipboard)

Estados Unidos

View job

Suite Ambassador (Shipboard)

Estados Unidos

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Progressive and detail oriented

Oh the places you'll grow

good training and friendly staff

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton