Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 296 reviews)); "This job offered great pay and was straightforward." ((in 151 reviews)); "working with great people and teams in a environment with rich company culture." ((in 51 reviews)); "Great leaders and coworkers." ((in 48 reviews)); "Great company culture from Marriott and good HR." ((in 47 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 187 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 133 reviews)); "No work life balance in the food and beverage department" ((in 98 reviews)); "salary is low and very hard to get a promotion" ((in 85 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 65 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,961 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 18, 2012

Ritz-Carlton is the best

Outlet cashier

Recommend

CEO approval

Business Outlook

Pros

career growing, benefits, respect, pride, joy, great management

Cons

depends on the location- accommodation, food

3.0

Jul 12, 2012

Ritz Carlton

Food & beverage manager

Recommend

CEO approval

Business Outlook

Pros

Great Company culture, values. Part of a strong parent company--Marriott International.

Cons

no work life balance for managers in operations. Demanding hours.

4.0

Jul 7, 2012

Best People Ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Ritz successfully hires quality of character first and employment skills second.

Cons

Nothing negative to say, except I believe the Ritz is taking a back seat to the Four Seasons.

Viewing 2872 - 2874 of 2,961 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Concierge (Shipboard)

Estados Unidos

View job

Suite Ambassador (Shipboard)

Estados Unidos

View job