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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,962 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Sep 30, 2013

      One of the best of the best

      Hotel manager on duty
      Recommend
      CEO approval
      Business Outlook

      Pros

      The philosophy of "ladies and gentlemen serving ladies and gentleman" supporting the idea of an extraordinary customer experience makes you proud of working one of the gold standards in the industry

      Cons

      Salaries in the industry are inherently low. I was with the company , however , before the Marriott merger so benefits should have gotten better

      5.0
      Sep 26, 2013

      Quality

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very fun and satisfying place to work. Employees value taking care of their guests and giving quality service. They pay above all other hotel companies. They truly care for the employees and live up to their motto: "Ladies and Gentleman Serving Ladies and Gentleman".

      Cons

      Working late evenings, weekends and holidays.

      4.0
      Sep 23, 2013

      One of the best jobs I have ever had

      Live leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      They truly treat you like a lady or gentleman. It is a very luxurious company and they expect you to act with the utmost professionalism and spending a lot of money and time making sure that you do. The do not hire base on experience but more or so aptitude and willingness to serve. Great perks for working with the company that is owned by Marriott. Their main focus is their employees as they know it is the backbone to their success. I learned life long lessons that have continued to assist me in my career past the Ritz.

      Cons

      It is a luxury hotel company which means lots of old money floating around. Some of the guests can be rude, but you know that going into it. I had to leave due the economy going south. When the economy tanks, luxury is the first thing to take a hit. Sucks as I would love to still be working there, but it is too volatile.

      Viewing 2848 - 2850 of 2,962 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.