Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 298 reviews)); "This job offered great pay and was straightforward." ((in 142 reviews)); "working with great people and teams in a environment with rich company culture." ((in 59 reviews)); "Great company culture from Marriott and good HR." ((in 48 reviews)); "Great leaders and coworkers." ((in 46 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 192 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 136 reviews)); "No work life balance in the food and beverage department" ((in 102 reviews)); "salary is low and very hard to get a promotion" ((in 83 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 58 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,962 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Nov 19, 2012

Ritz

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people and environment to work for

Cons

Very exausting questions and they do not gve you good feedback on why you failed

5.0

Oct 24, 2012

not only satisfied, but fully engaged :)

Account payable

Recommend

CEO approval

Business Outlook

Pros

fulfill employee needed, career development , ..

Cons

good career opportunities for employee :)

5.0

Oct 23, 2012

The best tools for Hospitality Industry

Guest relations & recognition manager

Recommend

CEO approval

Business Outlook

Pros

Focus in Customer Experience and Excellent product and services. Is the reference is Luxury Customer Service.

Cons

First you have to really believe what they are teaching you and after you have to be strong enough to implement and do what you have learned.

Viewing 2848 - 2850 of 2,962 Reviews

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