Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 293 reviews)); "This job offered great pay and was straightforward." ((in 167 reviews)); "Excellent Training and knowledge of customer service" ((in 65 reviews)); "working with great people and teams in a environment with rich company culture." ((in 63 reviews)); "Great leaders and coworkers." ((in 51 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 87 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 63 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,964 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Apr 30, 2014

Excellent for Top Customer Service

Sales and marketing

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Great Experience, Excellent Networking

Cons

Endless training can become overwhelming at times.

5.0

Apr 25, 2014

Ladies and Gentlemen serving Ladies and Gentlemen

Reservations and sales supervisor

Recommend

CEO approval

Business Outlook

Pros

empowerment ,the opportunity to continuously learn and grow and being involved in the planning of the work that affects me.

Cons

if you are really want to work in hospitality so it is the best place i would say heaven for hoteliers

3.0

Apr 25, 2014

Great place to work

Spa therapist

Recommend

CEO approval

Business Outlook

Pros

It all works by protocol, many rules and regulations. it's easy to progress and advance to other jobs inside the company, beniftes for the employers such as discount at other Ritz location for you and your family.

Cons

Because of all the rules and regulations some people work much harder then others but only their managers get the credit for it. You need to make sure that your pay check is correct, as they tend to do some mistakes.

Viewing 2737 - 2739 of 2,964 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Activities & Events Associate (Shipboard)

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Deckhand - AB (Shipboard)

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Excellent for Top Customer Service

Ladies and Gentlemen serving Ladies and Gentlemen

Great place to work

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Jobs at Ritz-Carlton