Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 280 reviews)); "Fun! Good pay and hours" ((in 169 reviews)); "They offer great training and a company that will look great on a resume." ((in 73 reviews)); "working with great people and teams in a environment with rich company culture." ((in 60 reviews)); "Great leaders and coworkers." ((in 48 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 194 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 130 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 92 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 58 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,964 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Jul 11, 2014

Less than 5 star

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Marriott benefits, health insurance. Hotel discounts when traveling, 401 k match

Cons

Favoritism, clicks amongst managers, promoting only hourly associates to managers to save salary costs, overall low pay

5.0

Jul 9, 2014

I cannot imagine a world without Ritz-Carlton.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The Ritz-Carlton values their employees and makes them their top priority. The hotels are beautiful and most everyone is proud to work for such a prestigious company.

Cons

You will be expected to put forth 200% effort, all the time. Excellence is hard work.

3.0

Jul 5, 2014

Good job to have

Spa concierge

Recommend

CEO approval

Business Outlook

Pros

Weekly pay is fantastic. Also, the heavy discounts are a great perk to have! Especially if you work in the spa

Cons

There's definitely a food chain when it comes to how others are treated. Jobs such as management, security, and front desk are treated like gold while others (housekeeping, spa valet, and laundry) are treated like dirt.

Viewing 2713 - 2715 of 2,964 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Activities & Events Associate (Shipboard)

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Deckhand - AB (Shipboard)

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Less than 5 star

I cannot imagine a world without Ritz-Carlton.

Good job to have

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Jobs at Ritz-Carlton