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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      67% would recommend to a friend

      (2,965 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Mar 31, 2015

      Great Company

      Restaurant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -great traditions -lots to learn if you want to do it -good opportunities to grow in the company -good for your resume

      Cons

      - relocation is a must if you want to grow - the pay is not great except for high positions in big pr0perties

      4.0
      Mar 29, 2015

      Greatness is possible

      Senior officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, from benefits that are some of the best in the industry, to one of the highest paid , high standards are the goal and are written in cobalt blue and white and must be carried at all times in form of a card.

      Cons

      Lacks training and consistency. Even though it strives for greatness it often finds itself falling short. No, it's not always the employees fault but lack of support from management. The guest is always right, but, as had as we strive to not make the guest that we do not care or are unsympathetic towards them we too as management should work as hard to not have our employees feel the same way. We should state to the gust what this employee has stated to you is correct but I as management will make an exception for you, but please be magnanimous towards him/her. Thus appeasing both guest and employees. It can be done.

      4.0
      Mar 26, 2015

      Company review

      Employee dining room attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      friendly staff and colleagues Fun working environment Staff are given empowerment to make changes Staff are given review and feedback of their performance Helpful training

      Cons

      Lower pay relatively, long and tiring working hours, can built a friendlier working environment, not much employee benefits

      Viewing 2626 - 2628 of 2,965 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,532 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.