Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 303 reviews)); "This job offered great pay and was straightforward." ((in 170 reviews)); "working with great people and teams in a environment with rich company culture." ((in 58 reviews)); "Great leaders and coworkers." ((in 47 reviews)); "Great company culture from Marriott and good HR." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 194 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 134 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Oct 17, 2024

Do not go to work for them at any position

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

The only pro I could think of is the free lunches.

Cons

Marriott does not care about their employees, they only care about making money. No employee retention, no work-life balance, they just want you to be available 24/7 but don't pay nearly enough for it. The worst part is the leadership, NO ONE in the leader position has ANY idea of how to be a true leader and care about their teams as much as production, again they only think about how much the company is making.

4.0

Oct 16, 2024

Server at Ritz-Carlton Bacara

Server

Recommend

CEO approval

Business Outlook

Pros

-Flexible Hours -Hospitality trainings -Benefits -Cafeteria -High-end clientele -Mobility within the property if desired

Cons

-Sometimes unorganized compared to other properties -Staff is comprised of a lot of students wanting the same timeframes off -Lower rated Ritz-Carlton property

2.0

Oct 15, 2024

Not worth it if not a bartender or server

Server attendant

Recommend

CEO approval

Business Outlook

Pros

Benefits, free lunch or dinner

Cons

Management, coworkers would not respect tip pool with cash, low pay and minimal employee discount

Viewing 253 - 255 of 2,964 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Activities & Events Associate (Shipboard)

Estados Unidos

View job

Hotel Manager (Shipboard)

Estados Unidos

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Do not go to work for them at any position

Server at Ritz-Carlton Bacara

Not worth it if not a bartender or server

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Jobs at Ritz-Carlton