Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 303 reviews)); "This job offered great pay and was straightforward." ((in 156 reviews)); "They offer great training and a company that will look great on a resume." ((in 71 reviews)); "Great leaders and coworkers." ((in 53 reviews)); "Great company culture from Marriott and good HR." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 28, 2022

Idk

Butler

Recommend

CEO approval

Business Outlook

Pros

Getting good tips there and networking

Cons

They don’t really treat the employees like they say they do

5.0

Apr 15, 2022

Great experience

Sales administrator

Recommend

CEO approval

Business Outlook

Pros

Given the opportunity to master many different skill sets, flexible pto and generous benefits.

Cons

Tough time to be in hospitality, wore many hats and didn’t get much recognition for that.

2.0

Apr 12, 2022

Overworked, underpaid

Pastry cook

Recommend

CEO approval

Business Outlook

Pros

401k, health benefits, not much else

Cons

Stereotypical toxic kitchen culture, low pay, low chance of upward mobility, high chance of being asked to do more for less

Viewing 202 - 204 of 2,962 Reviews

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Jobs at Ritz-Carlton

Assistant Maintenance Supervisor

Apartment Leasing Consultant

Concierge (Shipboard)

Estados Unidos

View job

Purser Payroll (Shipboard)

Estados Unidos

View job