Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 294 reviews)); "Good pay very very good" ((in 161 reviews)); "Excellent Training and knowledge of customer service" ((in 70 reviews)); "working with great people and teams in a environment with rich company culture." ((in 55 reviews)); "Great leaders and coworkers." ((in 50 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 200 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 132 reviews)); "No work life balance in the food and beverage department" ((in 100 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 29, 2025

Poor management

Bar manager

Recommend

CEO approval

Business Outlook

Pros

Edr , transportation and some very light break deals

Cons

It’s extremely poor management and no relation to US based RC

1.0

Jan 28, 2025

Bad Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid. Health care and 492K is pretty good.

Cons

Insane long hours. Poor salary. Crappy management. Management having affairs with each other. Tons of gossip. Management is very negative. CFO is in love with one of his direct reports… both are married with kids.

5.0

Jan 27, 2025

Great

Food and beverage voyager

Recommend

CEO approval

Business Outlook

Pros

Loved it, the company the culture

Cons

No cons, great team and work

Viewing 175 - 177 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)