Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 298 reviews)); "This job offered great pay and was straightforward." ((in 142 reviews)); "working with great people and teams in a environment with rich company culture." ((in 59 reviews)); "Great company culture from Marriott and good HR." ((in 48 reviews)); "Great leaders and coworkers." ((in 46 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 192 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 136 reviews)); "No work life balance in the food and beverage department" ((in 102 reviews)); "salary is low and very hard to get a promotion" ((in 83 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 58 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Mar 25, 2025

Ritz Carlton Work Review

Recreation attendant

Recommend

CEO approval

Business Outlook

Pros

Working for the Ritz Carlton was great! Everyone was super nice, very welcoming, and always willing to help.

Cons

Not many cons other than that the hours are very long for a physically demanding job.

4.0

Mar 24, 2025

Decent

Valet/bellman

Recommend

CEO approval

Business Outlook

Pros

Good Tips Decent management structure Learning Platform Provided

Cons

Very reluctant to approve any holiday request Not enough staff on at all times can be frustrating

5.0

Mar 21, 2025

Great place to work

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Great place Great people Great benefits

Cons

No or little parking onsite

Viewing 145 - 147 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)

Estados Unidos

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Server Assistant (Shipboard)

Estados Unidos

View job