Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Apr 1, 2025

good

Recommend
CEO approval
Business Outlook

Pros

11 rooms to clean good tips lunch included

Cons

managers are not so good they can give you 10 check outs and just a few check out to other person but a lot of stay overs (which are a lot easier)

1.0
Apr 1, 2025

Don't Practice What they Preach

Recommend
CEO approval
Business Outlook

Pros

Amazing employment benefits, i.e. discounted hotel stays and free meals

Cons

The woman in HR told me to lie to guests, which violates one of their golden rules to not lie. I was disgusted with how management says one thing and does another.

Viewing 139 - 141 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.