Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 295 reviews)); "This job offered great pay and was straightforward." ((in 159 reviews)); "Excellent Training and knowledge of customer service" ((in 70 reviews)); "working with great people and teams in a environment with rich company culture." ((in 53 reviews)); "Great leaders and coworkers." ((in 51 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 132 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 90 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Skip to content Skip to footer

Notifications

Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,961 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 23, 2025

Great pay & Benifits, a little hard to advance

Cook 2

Recommend

CEO approval

Business Outlook

Pros

Great Pay, Benefits, and management is overall organized and caring.

Cons

A lot of politics. Play the game right and they may advance you, but 9/10 depending on the individual in management they prefer to advance people they like more than people who show results, loyalty, or a good attitude.

5.0

Jul 18, 2025

17 months experience

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

The whole concept created is to ensure guest needs and requests are met and taken action by every individual working. Great place to start and grow as it is offered by Marriott chain. Amazing benefits for loyal staff members

Cons

Except for the natural stress and physical tiredness there are none.

5.0

Jul 9, 2025

Good

Beauty advisor

Recommend

CEO approval

Business Outlook

Pros

Good salary good team and positive atmosphere

Cons

Not the best for sleep schedule

Viewing 94 - 96 of 2,961 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Ritz-Carlton

Apartment Leasing Consultant

Server Assistant (Shipboard)

Estados Unidos

View job

Concierge (Shipboard)