Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 288 reviews)); "Fun! Good pay and hours" ((in 162 reviews)); "working with great people and teams in a environment with rich company culture." ((in 55 reviews)); "Great company culture from Marriott and good HR." ((in 51 reviews)); "Great leaders and coworkers." ((in 48 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 130 reviews)); "No work life balance in the food and beverage department" ((in 95 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 61 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,960 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Aug 19, 2025

Great place to work!

Lifestyle bartender

Recommend

CEO approval

Business Outlook

Pros

Culture is amazing. Benefits are great.

Cons

Management tend to cover their own behinds instead of covering their employees, but that only applies if you work with a Manager who moves out of fear.

5.0

Aug 18, 2025

Work experience

Shore excursions staff

Recommend

CEO approval

Business Outlook

Pros

Great company's values, team spirit, remuneration package

Cons

Very demanding and challenging during peak season

3.0

Aug 17, 2025

Not a good choice

Event concierge

Recommend

CEO approval

Business Outlook

Pros

Learning a lot of things new in banquet

Cons

Extra jobs compared to the salary

Viewing 76 - 78 of 2,960 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Server Assistant (Shipboard)

United States

View job

Concierge (Shipboard)