Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 302 reviews)); "This job offered great pay and was straightforward." ((in 154 reviews)); "working with great people and teams in a environment with rich company culture." ((in 52 reviews)); "Great leaders and coworkers." ((in 49 reviews)); "Great company culture from Marriott and good HR." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 131 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 61 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)

Hervé Humler

80% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,965 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Aug 26, 2024

Past employee

Line cook

Recommend

CEO approval

Business Outlook

Pros

Great team and environment. I would recommend.

Cons

I dont have any cons to list.

2.0

Aug 24, 2024

Do Not Work Here

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

- Easy Going - They say opportunities for advancement,”. - can call out of work as many times as you’d like. -beautiful property

Cons

-There are no opportunities for advancement, only in you are “local”. - Lacks professionalism, mixes personal with business. -Ever since Marriott bought the Ritz, standards slipped incredibly. (Everyone says this)

2.0

Aug 24, 2024

Amazing culture BUT they will crush your dreams

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The culture at the Ritz-Carlton surrounding how they view their employees and the empowerment they are given is amazing, We are Ladies and Gentlemen serving Ladies and Gentlemen, we are the best of the best. The employees are properly compensated and recognized for their hard work. It makes you proud to be Ritz-Carlton and you live and breath it. When I got my job it was the pinnacle of my career.

Cons

As with most companies, it comes down to local management who run the property poorly. The property is mostly staffed with international students who are worked like dogs. Long hours, good employees are overworked while useless ones are promoted out of nepotism. Special high paying positions are created for the friends and family of the upper management team for them to just sit around collect a paycheck while those who worked hard to be there are overlooked, used up and discarded.

Viewing 307 - 309 of 2,965 Reviews

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Jobs at Ritz-Carlton

Assistant Maintenance Supervisor

Apartment Leasing Consultant

Sound & Light Technician (Shipboard)

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Sommelier (Shipboard)

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Activities & Events Associate (Shipboard)

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Past employee

Do Not Work Here

Amazing culture BUT they will crush your dreams

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton