I've been working here for over 10 years and this is the worst it's ever been. I started working a low level job and have worked my way up through the years. The ability to prove myself and move up has always motivated me. There have been some times that were not so great, but this is the worst I've ever seen. Morale is at an all time low and people are leaving in droves. I used to look forward to going to work, but now I feel down when I walk in the building. It's because you are constantly told you're not good enough and there's always a feeling that you might lose your job soon. We are held to almost unobtainable standards can't be met unless you cut corners and sacrifice quality. Production is the number one goal and that's it, but yet they preach quality is. They took away valuable tools from the watchmakers and yet want us to do more or "figure it out". For a "luxury" company, it's hard to even get basic or proper tools to do the job. Management doesn't care about the employees. People have been told to suck it up and deal with it when it comes to internal conflict. They don't listen to employees on how to be more efficient if it doesn't "look good or uniform". They care more about looking good for yours that come through than being a highly functional workshop. Good watchmakers and supervisors are treated as expendable. The current management is driving the service center into the ground and they are either oblivious or don't care. Over the years, it seems as though management comes here from Europe to boost their careers and then get out. These are good people with families who work here. Management needs to take a step back and realize that happy employees work better. This is a prime example of driving you with the stick instead of leading you with the carrot. I would not recommend anyone come work here unless it's a last resort.
