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      Revolut

      Engaged Employer

      Revolut reviews

      4.0

      76% would recommend to a friend

      (5,365 total reviews)
      avatar

      Nikolay Storonsky

      90% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.1

      Career opportunities

      3.9

      Culture & values

      3.8

      Senior management

      3.7

      Work/Life balance

      Revolut has an employee rating of 4.0 out of 5 stars, based on 5,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Jul 2, 2020

      Needs to change ... and quickly

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some smart people - App strong - Potential for a strong underlying business

      Cons

      - Poor HR and Finance (2 CFOs left within last 12 months) functions due to no experience based leadership ever being in place - Little middle management - Senior management team lack experience - A lot of people with Ivy League CV’s but very limited experience who think they know it all - Many Department and Functional Heads missing or under qualified - Performance review process (4 times a year) used as a way to identify people to fire – not a two-way process where weaknesses can be worked on - Constant talk about A players – but no definition of that other than being willing to work 14 hrs a day 7 days a week and do what you are told – long hours does not mean more productivity - Employees are viewed as a commodity – one company objective is to exit underperformers (not PIP, assist or mentor – underperformance is <50% - with average performance not much higher) - Overall strategy lacking hence objectives change constantly and are solely driven by CEO – also results in multiple people working on the same problem in isolation - Total micromanagement from top down (that is by design), thousands of KPIs each quarter – why employ senior people and then tell them how to do their job.

      avatar
      Revolut Response
      5y
      Thank you for your review, we appreciate you taking the time. We value and appreciate all of our people and we strive to help them to be successful at Revolut. We’re sorry to hear that this wasn’t your experience. We are a very ambitious company and we want all our people to be effective so we’re working to improve the processes that help us run the business (including KPI setting and performance reviews) all the time. While some of our people are at early stages in their career, others are very experienced. While we disagree with several of the inferences you have drawn about how we run the business, we will make sure your comments are passed on and take action where improvements can be made. Lastly, we are pleased to see that you enjoyed working with some really smart Revoluters, and that you have belief in our product and organisation, we wish you all the best for your future.
      3.0
      Jun 18, 2020

      Experienced in Revolut opened closed doors for me

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The most hard working and smartest people I have ever met in my life - Salary above the market (but way below FAANG, hedge fund or investment bank) - They are picky during interview steps so you can assume you end up working with skilled people - Perks (insurance, food, in house parties, stocks) - Huge office - No one cares when you work, what breaks you have during the day - Great product - Chance for being part of revolutionizing product - There are some in house guidelines according about developing product but you are free to pick up another stack if you are able to deliver product from start to end

      Cons

      - Poorly scoped project, as a developer I spent a lot of time going around, asking people about expectations towards new features, projects. In my opinion it should be the responsibility of Product Owner not developers. Since I do not like this part of job I struggled a lot - Fired because underperformance in the middle of Covid outbreake. It was difficult to understand because the interview process took more or less one month and they waited an extra few months before I turned up in the office. I was let go without being informed in advance that I was falling behind expectations and I was expected to improve - It is not 9 to 5 job - People are extremely busy and you probably will never receive any help from your mates if that does not help them achieve KPIs

      avatar
      Revolut Response
      5y
      Thank you for your feedback, we appreciate you taking the time. We’ll pass on your feedback about scoping projects. Regarding performance reviews, our process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. We recognise however, that this is a really tough time for this to happen and really wish you all the best. Thank you for letting us and others know about some of the really great aspects about working at Revolut.
      2.0
      May 6, 2019

      Call centre of high volume, low quality... chaos!

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary package if you want to live in Krakow Poland. Unfortunatly the air pollution in Krakow is pretty bad. Colleagues were decent.

      Cons

      A lot of cultural hurdles if you are not Polish. Schedule took no consideration of staff. You could be rostered for 10 days straight. Then have a possible 4 days off yet the manager in charge of scheduling would give you a shift in the middle of a 4 day break. Management was too young and inexperienced. Job was purely about numbers of chats. No quality in service. HR was straight from the Soviet era - worst I have seen globally. All smiles before you start, then they think you are their personal labour force to treat as they please. No recourse for questioning or discussion. All over a poor experience with an immature "company".

      Viewing 229 - 231 of 5,365 Reviews
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