Rent-A-Center reviews

2.8

36% would recommend to a friend

(2,520 total reviews)

Fahmi Karam

35% approve of CEO

31% positive business outlook

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,520 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 30, 2023

No room to grow

Recommend
CEO approval
Business Outlook

Pros

Currently no pros to list.

Cons

Biggest down side is that after working for the company for over 5 yrs it seems as though the title of assignment manger seems irrelevant once you get moved around a few stores, even after discussing things about improving staffing and handling accounts with consistency with a store manager and DM together you end up getting moved and put back to the lowest position in store. You try to express a willingness to learn with interest in moving up but unfortunately there seems to be a road block and those opportunities to progress are available to us all who want to to continue to move further with the company. I’m currently working with someone who as been less time, but is being treat significantly better than I am & is paid significantly more. Despite my time here with the company & experience. My store manager constantly lies to us about things & has even pushed out 2 other employees one of which Irvin begged to transfer here immediately but was transferred to another store just as fast and out into the stores lowest position because he was asking questions about how certain things were being done because of the lack of store manager supporting us in running the store and trying to bring to my store manager’s attention about how myself and our other employees were feeling because we were/are treated as unfairly & told to apply else where WHENEVER there was a concern being brought up.

1.0
Jun 29, 2023

Free bed bugs with every purchase

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Don't work here they knowingly operate with bed bugs and spread them

Cons

Free bed bugs with every purchase! I worked for Rent-A-Center in May and June of 2023. Anyone who has purchased from this location is risking adopting an infestation of BED BUGS! The BEDBUGS and COCKROACHES have taken over the backrooms of this store and have been seen inside the furniture by multiple employees. This problem is known! Yet they are still here casually selling their at-risk merchandise to unsuspecting customers. I recently refused to continue working at Rent-A-Center until they exterminated their infestations. I told the manager this on June 18, 2023. These BED BUGS have been in the store for MONTHS! These BED BUGS have also infested another employees house and they're still there after weeks! Honestly the level of disrespect for the customers, merchandise, and employees here is unmatched. NONE OF THIS WAS TOLD TO ANY POTENTIAL CUSTOMERS! Now it is June 28, 2023 and have NO WORD back from the manager on site. Complete and total ghosting after she asked if I would come back to work if the bugs were gone. All my inquiries about the BED BUGS and coming back have been met with complete silence. Do not buy here. Do not come here. If you bought here and you have bugs call Rent-A-Center and have them send a bug exterminator to your location. For all the good it has done for my fellow employee... Return your items before you catch them. We can all imagine what can happen after months of BED BUGS colonizing a local rental store.

Viewing 286 - 288 of 2,520 Reviews

Glassdoor has 2,600 Rent-A-Center reviews submitted anonymously by Rent-A-Center employees. Read employee reviews and ratings on Glassdoor to decide if Rent-A-Center is right for you.