Does Rent-A-Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent-A-Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rent-A-Center. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Rent-A-Center?

40% of Rent-A-Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent-A-Center 2.4 out of 5 for work life balance, 2.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rent-A-Center?

Store Manager (442) , Assistant Manager (207) , Customer Account Representative (172) , Sales Manager (142) , Credit Manager (81) , District Manager (66) , Manager (64) , Account Manager (59) , Customer Service Representative (43) , Sales Associate (33) , Assistant Store Manager (32) , Lead Assistant Manager (32) , Assistant Sales Manager (25) , Delivery Specialist (18) , Sales Assistant Manager (18)

What are the pros of working at Rent-A-Center according to real employee reviews?

"Good pay is about all I can say from the three months I've been there" ((in 334 reviews)); "Good benefits and you can grow with in the company." ((in 189 reviews)); "The people are great and very talented." ((in 81 reviews)); "You make good money and you get paid every week." ((in 38 reviews)); "Competitive salary." ((in 24 reviews))

What are the cons of working at Rent-A-Center according to real employee reviews?

"long hours at will company never good enough no matter how good of a job you do..." ((in 205 reviews)); "No work life balance you are expected to work EVERY Saturday and most of the time on your day off." ((in 164 reviews)); "Horrible Upper Management" ((in 121 reviews)); "Very long hours no matter what position you are hired for." ((in 67 reviews)); "Store Managers do nothing, DM's do nothing but look at numbers and call your store 15" ((in 62 reviews))

What are employees saying about Rent-A-Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent-A-Center layoffs and their outlook for job security at Rent-A-Center in 2026.

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Rent-A-Center

Rent-A-Center reviews

Compare reviews

2.9

40% would recommend to a friend

(2,517 total reviews)

Fahmi Karam

45% approve of CEO

34% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Compensation and benefits

2.8

Senior management

2.7

Culture & values

2.4

Work/Life balance

Rent-A-Center has an employee rating of 2.9 out of 5 stars, based on 2,517 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 6, 2025

Bad upper management

Customer account representative

Recommend

CEO approval

Business Outlook

Pros

Employee discount is kind of nice

Cons

Micromanagement by upper management Low compensation for the work Certain employees are able to do whatever they want with company vehicles while others are strictly watched

2.0

Sep 3, 2025

Do not recommend

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Great co-workers and overall working environment. Flexible hours especially if you are salaried. Benefits are great but high in price. Work some holidays.

Cons

Poor management. Unsupportive management. Little to no recognition of your work. Horrible compensation.

2.0

Aug 20, 2025

Disconnect from Stores and Higher Management

Credit manager

Recommend

CEO approval

Business Outlook

Pros

Weekly pay is nice. Employee Purchase Program made purchasing items easier as long as it was typed up properly. In store management was fantastic.

Cons

District level management is disconnected from store level understanding. Inability to be proactive over reactive when it comes to problem solutions. Inconsistent with needs of sales or store credit correction. District level managers not being available when assistance is required. Work load requirements that exceed time allowed per shift and the reprimanding that comes from completing tasks if it involves getting overtime. The unrealistic requirement to change work schedules to come in before or stay late outside business hours. Having to deal with upper management during time off/pto/sick time when they contact you and start to reprimand you for things going on when you arent even there.

Viewing 25 - 27 of 2,517 Reviews

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Jobs at Rent-A-Center

Customer Account Representative

Customer Account Representative