Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,519 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 25, 2011
Recommend
CEO approval
Business Outlook

Pros

decent pay for entry level positions.Good benefits, only used vision though.Lots of unsupervised time for account reps. Roughly 60% of their day. Meet some pretty cool people. Employee purchase discount is pretty good. Easy to get promoted to assistant Manager

Cons

Work/Life balance is horrible. Way too many hours. 48 hours minimum starting out. No matter how many sales you get they constantly pressure you to get more. Same goes for collections. Only way to get promoted to Store Manager is to be a " yes man." Only Store Managers and above are eligible for bonuses.Some of the houses you have to go into are unbelievably disgusting. Split days off. Sunday and one day during the week. Upper management does not support your decision making. Customers constantly lie to you.

1.0
Aug 24, 2011
Recommend
CEO approval
Business Outlook

Pros

decent pay, tolerable job if you have a good boss who leaves you alone bonuses could be good til they changed the program, it's more difficult now

Cons

dealing with the worst people-customers, co-worker and certainly bosses no life-50-70 hours and paid for 40 and no appreciation for it starting rate is $10.85 for staff so its very difficult to get good people for what they do(collections, repos, move furniture/appliances, sales and telemarketing to the same people they just did a collection call on)

5.0
Aug 24, 2011

I love it

Recommend
CEO approval
Business Outlook

Pros

Great pay, quick advancement and a friendly working but awesomely competitive place to be

Cons

no weekends off...at least no tuntil I reach the next promotion

Viewing 2434 - 2436 of 2,519 Reviews

Glassdoor has 2,599 Rent-A-Center reviews submitted anonymously by Rent-A-Center employees. Read employee reviews and ratings on Glassdoor to decide if Rent-A-Center is right for you.