Does Rent-A-Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent-A-Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rent-A-Center. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rent-A-Center?

38% of Rent-A-Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent-A-Center 2.4 out of 5 for work life balance, 2.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rent-A-Center?

Store Manager (442) , Assistant Manager (208) , Customer Account Representative (172) , Sales Manager (143) , Credit Manager (81) , District Manager (66) , Manager (64) , Account Manager (59) , Customer Service Representative (43) , Sales Associate (33) , Assistant Store Manager (32) , Lead Assistant Manager (32) , Assistant Sales Manager (25) , Delivery Specialist (18) , Sales Assistant Manager (18)

What are the pros of working at Rent-A-Center according to real employee reviews?

"Good pay is about all I can say from the three months I've been there" ((in 334 reviews)); "There's pretty good benefits and it seems to be alright some days." ((in 184 reviews)); "The people are great and very talented." ((in 84 reviews)); "The money is good and helping customers is a plus." ((in 38 reviews)); "Good job to have and good salary" ((in 26 reviews))

What are the cons of working at Rent-A-Center according to real employee reviews?

"long hours at will company never good enough no matter how good of a job you do..." ((in 219 reviews)); "No work life balance you are expected to work EVERY Saturday and most of the time on your day off." ((in 167 reviews)); "Store Managers do nothing, DM's do nothing but look at numbers and call your store 15" ((in 65 reviews)); "Very long hours no matter what position you are hired for." ((in 65 reviews)); "The untrustworthy district managers and regional directors" ((in 46 reviews))

What are employees saying about Rent-A-Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent-A-Center layoffs and their outlook for job security at Rent-A-Center in 2026.

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Rent-A-Center

Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,519 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Compensation and benefits

2.7

Senior management

2.6

Culture & values

2.4

Work/Life balance

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Nov 23, 2011

Long Long hours....little pay.....no respect

Customer account representative

Recommend

CEO approval

Business Outlook

Pros

Lots of overtime. That is about it.

Cons

Low pay, LONG hours weekly, blame always on lower end, expectations too high, no respect to employees, makes employees treat past due customers like dirt, forces employees to cover truths about pitfalls of Rent to own and lie about certain aspects, only get promoted if you butt kiss or get buddy buddy with managment.....I could just go on and on.

2.0

Nov 15, 2011

Big eye opener to the rent to own business.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job to get if you don't mind working for low pay with mandatory overtime each week.

Cons

You rent to people with no credit and in many cases within 2 weeks you start the collection process on them. Customers know if they don't answer the phone and don't open the door, eventually the stuff they rented from you will be written off. So, they pay for it for 2 or 3 weeks and then they stop. Most store managers worked their way into that position and have no idea how to manage people.

4.0

Nov 14, 2011

Long hours, great pay, good benefits, horrible work duties.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good pay. Great benefits. You get to drive a big truck around.

Cons

I hated taking away the stuff that people rented from us and having their kids asking why we are taking it away. It's really sad and depressing. Seeing people's horrible living conditions. Long hours.

Viewing 2428 - 2430 of 2,519 Reviews

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Jobs at Rent-A-Center

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