Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,520 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,520 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Mar 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Always something new every day, never a dull moment. Small stores, opportunities to develop strong relationships with customers. Virtually no scripts to follow, no "dumbing-down"...employees are encouraged and empowered to answer challenges and solve problems.........

Cons

Very inconsistent messages from management about what's important from day to day. Credit accomplishment receive almost no attention compared to sales accomplishments. Employees are always letting some thing go to get other things done, even though EVERYTHING has to get done. Usual office politics and backstabbing, plenty of people who try to hurt other people for no apparent reason or benefit...........

2.0
Mar 9, 2012

Opportunities to be great exist, but...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rent-A-Center is a profitable company with a great deal of experience in the senior management ranks. The employees are the heart and soul of the company. The working environment is fairly cordial and everyone for the most part is respectful of one another.

Cons

The biggest downside is the lack of diversity and inclusion in senior management. It's disappointing given the broad talent pool of individuals that make up the workforce.

Viewing 2407 - 2409 of 2,520 Reviews

Glassdoor has 2,600 Rent-A-Center reviews submitted anonymously by Rent-A-Center employees. Read employee reviews and ratings on Glassdoor to decide if Rent-A-Center is right for you.