RH reviews

2.7

30% would recommend to a friend

(1,857 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 28, 2015
Recommend
CEO approval
Business Outlook

Pros

The Grand Prairie/Dallas call center leadership and advocates are dedicated professionals. However, everyone is terrified of corp call center leadership. The training department does an excellent job of trying to prepare advocates with the tools they need in the limited timeframe in which they are given.

Cons

The national call center leadership of RH does not value the RH Dallas team. They are viewed as replaceable pieces of the profit puzzle which changes at any drop in sales There is favoritism, bullying, racism and NO opportunity to have a life outside of RH There is also a complete disregard for HR policies. 3/4 of the employees are on food stamps due to the low full time salaries. The technology used to service the calls and administer timekeeping is manual and 30 years out of date. Any self respecting person would chose not to work for the RH call center

1.0
Aug 23, 2015

Retail Horror

Recommend
CEO approval
Business Outlook

Pros

The Core Values are a nice concept but that's just it a CONCEPT. Although some employees truly believe in them.

Cons

The environment is full of high school gossip, fake ambition, cattiness etc. Some employees are well connected with corp. and feel they are superior for it. The company vision is ridiculous they do not know what they are doing, they have employees at all levels that do not meet the positions requirements as far as education and experience but some how got the job. So you could be working for someone above you who is not qualified for the job. I personally experienced harassment from management (FH) on a daily bases and discovered that I wasn't the only one that had received this sort of treatment.

1.0
Jun 18, 2015

Poorly Managed Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many smart, hard-working employees Cool Product Higher than average pay

Cons

No training Lack of teamwork Finger-pointing and upper management gossiping behind closed doors Absolutely zero work - life balance Unrealistic expectations High Stress (Expect to go into every meeting feeling like you are on trial for some unknown crime)

Viewing 259 - 261 of 1,857 Reviews

Glassdoor has 1,978 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.