RH reviews

2.7

31% would recommend to a friend

(1,854 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Work is not that hard Easy to get overlooked in the mass confussion Pay is inline or better than their low end competition Always hiring

Cons

Employees opinions don't matter and sugestions are frowned upon. Safety is not a consideration and real trainning is not provided, mostly learn as you go. No common sense to logistics or problem solving Time on the job is viewed as more important than the workers ability or education. Managers are neither skilled nor experienced at what they do leading to a lot of confusion. Products are all foreign made and of dubious quality. Might explaing the return policy Restoration Hardware uses. Lots of finger pointing and blame to go around. The numbers are ALL important, even if they are inaccurate or missrepresentative of the real situation. Temporary workers are over used and given NO incentives to try harder. Every man for himself attitude amungst many employees due to missmanaged task asignments. Outdated computer system, 30 year old software being used to track stock. Accidents are not correctly reported and vehicular traffic and foot traffic share many common areas leading to increased risk of being hurt. Employees who do get hurt are most often fired.

3.0
Feb 9, 2010

Great products, Good people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New product line is excellent. If you enjoy beautiful design, color and quality fabrics and materials, you will enjoy selling these products. Customer service support, which was a huge problem in the past, has reached a new level of excellence. Personnel from the top down are courteous and professional. At store level, associates work very hard but still have fun and generally enjoy their jobs.

Cons

The company prides itself on it's core values and developing people, but in many cases, those entrusted with developing others are not educated or trained how to do so. Those who are agreeable with corporate inspired teachings do well, those who do not are coached out. If you are metrics driven, this company may not be for you as they believe that sales follow just by having the right people in place and very little emphasis is placed on it. The systems allow very little sophisticated reporting capabilities. There is a tremendous amount of time spent on phones or E-mails sending sales updates because of this. There is a lot of frustration at the customer level waiting for orders to be placed because of the outdated systems.

4.0
Dec 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Good discount Great people to work with Flexible hours - depending on your team market pay rate regular sales open to only employees from warehouse and table top sample sales

Cons

Not easy to commute to - in Corte Madera so no public transportation unless you live in Marin. Top to Bottom decision making that doesn't always make any sense Frozen pay no 401(k) matching

Viewing 1837 - 1839 of 1,854 Reviews

Glassdoor has 1,975 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.