RH reviews

2.7

31% would recommend to a friend

(1,854 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Lovely products, and my co-workers were great to work with- intelligent, fun, and cool people. My regular customers were a joy to work with, and I considered several of them friends, not just clients. The current assortment of products really are beautiful, and as unique as a chain store could hope to have.

Cons

So glad I'm not there anymore. I was there for over 3 years and saw it slide down that slippery slope. None of my old managers that were awesome are there anymore (good for them!). I've never been in a retail job that had as much internal politicking, and jockeying for position. From day to day, your job security is zero. Even though I was at least 60% of the time top in sales, with MANY loyal customers, the current management doesn't care how good you are, they only care about their so-called Core Values, how well you parrot it back to them, and how high you can jump when they ask you to. Information flow from the top to the bottom is non-existent. Only received one pay raise in 3+ years due to company's cash flow problems. Managers pit employees against each other in striving for sales numbers, and our pay ISN'T commission-based despite EXTREMELY expensive merchandise. Current managers aren't exactly the cream of the crop either, morale has dropped as long-time managers left. The new manager has focused on hiring people that are pretty on the outside but have no substance, and can't pull their weight, and favoritism abounds. If you're looking forward to having your youthful dreams crushed by management, apply here!

2.0
Dec 7, 2010

I wouldn't if I were you...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount is good. The store teams themselves are fun and have great people. The product is nice. They pay okay.

Cons

There is no respect for the work, managers and DM's just expect more and more but seem to do less and less. There is talk of Core Values but they are not shown. Don't tell us that we are doing so great and then cut hours at Holiday???

2.0
Oct 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Beautiful stores, gorgeous merchandise, friendly and knowledgeable staff, good company values, very good customer service, relatively fair compensation compared to other similar stores

Cons

Too much to do, not enough people. Very demanding, high-end clientele, yet an insufficiency of adequate tools to serve them well. For example, since there are almost no cash-and-carry items available, most of the merchandise has to be ordered for customers, but computer hardware and software is slow and outdated. Cash counter is a bottleneck of customers trying to cash out or return their items, place their orders, or make inquiries, with people easily running out of patience. Stockroom is a mess and a safety hazard. Leadership is weak. Training is almost nonexistent.

Viewing 1816 - 1818 of 1,854 Reviews

Glassdoor has 1,975 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.