RH reviews

2.7

31% would recommend to a friend

(1,855 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 14, 2012

The best of the best for Retail and Interior Design Professionals.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upper management stays completely connected to their people. A lot of room for innovation and creativity. No micromanaging. Amazing pay. Never a dull moment. Constantly changing. Very challenging. Amazing product. You truly feel like you are a part of a supportive network, it feels like a family. Extremely invested in training and development. Maintains a culture that is unparalleled in retail.

Cons

Difficult to move up, but the extremely high expectations also make it such a great place. You work with smart motivated people from the stock room to the top. Catch 22.

2.0
May 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Restoration Hardware is a force within the San Francisco Bay Area retail industry. There are only so many, so to be working at a place with such a recognizable name is a bonus. Also, employees have the perk of a discount and occasional sample sales, which are a great way to get employees together in the same room. (It doesn't happen often)

Cons

There are no growth opportunities. Applying for jobs within the company is an awkward process that alienates you from your manager and team. And if you don't get the job? You can say goodbye to your raise and a nice yearly review. The company moves fast, erratically, without a real sense of purpose and direction. It's all at the whim of an impulsive CEO. (Believe me, the other reviews do not exaggerate.) It's incredibly frustrating to always be months behind schedule because senior management cannot come to a decision, and be the brunt of customers' anger when things do not go right and the product falls apart. To be clear: There is ZERO employee culture. There are no get-togethers, there is no break room, there is no team-wide introduction and no training program whatsoever. Yes, that means if your job is to run a report on a program that only Restoration Hardware uses, then there is no way to build upon the skills you learn while on the job. If this is what you are looking for, then this may be good for you. The company lives by core values that must be repeated at each major department meeting but no one follows them.

2.0
May 10, 2012
Recommend
CEO approval
Business Outlook

Pros

- close to San Francisco - product line doing well and expansion seems promising

Cons

- cultish corporate culture, e.g., company wide core values and institutionalized conflict management strategies - poorly defined positions and lack of clear guidance

Viewing 1786 - 1788 of 1,855 Reviews

Glassdoor has 1,976 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.