RH reviews

2.7

30% would recommend to a friend

(1,857 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Aug 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Starting out at $11 and quickly getting increased to $12 after training. Great casual atmosphere. Very in depth hands on training and continued support through your first several months. Opportunities to suggest innovations to the company that would be considered and enforced it it was for the betterment of the company and employees. Great benefits! Shift bid, you didn't get suck working nights and weekends because you were new, it was based on your skill level, AHT, QA. Lots of opportunities to advnace into different positions.

Cons

There need to be more locations for the call centers.

2.0
Aug 16, 2015

Daily Frustration

Recommend
CEO approval
Business Outlook

Pros

The galleries are beautiful. The employee discount is quite generous, and the associates and designers were wonderful and talented.

Cons

Where do I start? The pay is a joke. $12/hour with a sales goal of $1M for the year. I don't care how self-motivated you are, selling that amount of product with no commission or bonuses makes it hard to care. The ever-changing weekly schedules will make you hate your life. One week you are scheduled to work 5 8-hour shifts, including the entire weekend and multiple closings. The following week you are scheduled to work 3 5-hour shifts, all closing, on the weekend. Every week you are also scheduled for an on-call shift for which you call in 1.5 hours before the shift to determine whether or not you're working. The weekly uncertainty makes planning anything, scheduling childcare, and actually making enough money to survive impossible. As if this weren't enough, the leaders typically have no management experience outside of RH and no understanding of how to actually manage people. They not only make the associates, designers, and support team angry, they manage to regularly anger the customers. To top off the daily frustrations that go with working in a gallery, your morning starts with a meeting in which leaders start by telling you how crappy your sales are, then follow that up with touch-feeling time. I'm sorry, but there is not enough coffee in the world to prepare me to talk about my feelings in front of a group of people at 8am!

3.0
Aug 14, 2015

Executive Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is very friendly. The campus is very beautiful. The IT team is very prompt and helpful. Very good company culture.

Cons

The managers pick their favorites.

Viewing 1567 - 1569 of 1,857 Reviews

Glassdoor has 1,978 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.