RH reviews

Retail, customer service, takes a while to get requests through for small but important items in the gallery; ie: vacuum cleaner or new iPad.

Horrible. It is run by entirely single, middle aged women, who sit in their offices and chit chat, by the way there are about 8 "leaders" per store. The sales associates are committed to reach sales goals, with no incentive or commission. The leaders make bonuses when the sales goals are reached. It is a cold environment, short staffed, with tons of returns and unhappy customers. Everything is always on sale yet rotating in % off, so you spend half the time on the phone with customer service price-adjusting orders for angry customers. Employee discounts end up being only 20% because sale items are only allowed 20% off, and no one working there (making ~$15-20/hr. is going to be buying anything for those prices). They believe that their sales associates are smart and hardworking, but they make them feel like they are nothing and just as good as the next person walking down the street. They pay nothing and expect employees to treat this job as a career, despite the unprofessional and inconsiderate conditions, that is why it is very understaffed.